I will be presenting a webinar sponsored by the Human Factors and Ergonomics Society at 12:00 EDT on Wednesday March 29, 2017.
I hope to make three major points about cognitive systems:
- Dynamics of the whole (e.g., pragmatics, stability constraints) determine the properties of the parts, NOT the other way around.
- Perspicacity almost always trumps logic when it comes to expertise!
- This requires a shift from a user-centered design orientation to a use-centered orientation. It is not sufficient to match existing mental models, rather representations should shape mental models to better conform with the pragmatic realities of work.
Here is a link to the registration page for the webinar:
http://www.hfes.org/web/Webinars/2017PuttingHumansIntoControlWebinar.html