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Putting Humans into Control: The Dynamics of Experience

I will be presenting a webinar sponsored by the Human Factors and Ergonomics Society at 12:00 EDT on Wednesday March 29, 2017.

I hope to make three major points about cognitive systems:

  1. Dynamics of the whole (e.g., pragmatics, stability constraints) determine the properties of the parts, NOT the other way around.
  2. Perspicacity almost always trumps logic when it comes to expertise!
  3. This requires a shift from a user-centered design orientation to a use-centered orientation. It is not sufficient to match existing mental models, rather representations should shape mental models to better conform with the pragmatic realities of work.

Here is a link to the registration page for the webinar:

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